Pushing the boundaries of legal technology by developing innovative solutions, the Acuity Client Portal has been launched.
In a ‘you asked, we delivered’ approach, the firm has launched an online portal following consultation with clients.
Benefits to portal clients include:
- An enhanced e-billing function that enables clients to make invoice payments seamlessly
- One-click access to live files, giving up to the minute details on matters
- A Knowledge Bank of know-how and legal templates, providing access to useful templates curated for their specific business needs
- Access to up-to-the-minute legal articles and the latest industry-leading events.
The Acuity Client Portal was launched to the firm’s retained clients in 2020 to provide Acuity Counsel Clients seamless access to live matters, financial reporting and a repository of legal documents and templates.
Fast forward to 2023, the portal, which has been built by Acuity’s in-house developers, has undergone a complete upgrade and is now available to all current and future clients.
The law firm, which has offices in London, Bristol, Cardiff, Swansea, Leeds and Liverpool, is at the forefront of innovation in the legal sector, having developed several bespoke industry-leading legal solutions in-house.
Adele Carter, Commercial Director at Acuity Law, said:
“Our clients, and indeed future clients, will now have access to the information they need at their fingertips, 24/7.
“By being able to address their basic, day-to-day needs and queries via the portal, conversations between clients and lawyers are more specific, more productive, and more valuable.
“In a climate where many businesses are struggling, we can offer them improved access to their billing, help them solve queries without having to pick up the phone, and introduce them to new products and services and that will help them better manage their finances.”
Steve Berry, Chairman, Acuity Law, said:
“People are quite rightly mindful of the meter ticking when dealing with their law firm, and we’re turning that notion on its head, putting our clients in the driving seat, safe in the knowledge that a talented team of lawyers is ready to step in when needed.
“We’re investing heavily in the very latest legal technology and are proud to have an in-house team of software developers creating bespoke products and services that are really enhancing our client relationships and streamlining the user experience, leading to tangible cost and time saving benefits for clients.”
Find out more and access the portal here.
Established in 1999, Acuity Law has an expanding team of 120+ lawyers, and solely supports and advises business clients and provides a proactive and instinctively commercial service. It plans to expand further in 2023.
For further information on Acuity Law’s full-service offering, see www.acuitylaw.com