One of the UK’s largest recruitment agencies, Smart Solutions, has announced the internal promotion of former Operations Director, Rob Calcraft, to the new role of Managing Director of Smart Workforce Solutions.

Smart Solutions are currently in the process of specialising their service offering to be specifically tailored to the sectors in which they work, and part of this strategy includes the promotion of Rob Calcraft into Managing Director.

Rob’s roles and responsibilities have evolved since he joined the business 6 years ago as a Senior Consultant, earning numerous promotions from Branch Manager, to Regional Manager, to Regional Director and then Operations Director.

Rob Calcraft said: “I initially joined Smart because of the opportunity for progression and also because of the passion and ambition displayed by Smart’s senior management team.

“My first responsibility in the business was to manage recruitment for a major construction project, and following the introduction of our current CEO Rob Webb to the business, progressed into a management position in our branch network. It was with his guidance and support that led me to manage my own branch, region and ultimately our workforce solutions business.

“My career in Smart has been a rollercoaster ride which has seen me work with exceptional recruiters and benefit from the guidance of successful, ambitious and inspiring leaders. As the business evolves, I look forward to leading Smart Workforce Solutions and inspiring individuals to develop and progress with the opportunities that their hard work creates.

“In line with our current strategy to specialise our services, we are investing heavily into our people and technology to enhance our reputation and service offering.”

To support and address the current labour market challenges, Rob aims to focus on Smart’s strategic model, making adaptations to the business’ resource and account management infrastructure to mitigate the shortages in the industry.

Smart Solutions’ CEO Rob Webb added: “From the offset when he joined Smart, Rob has impressed in the way he works tirelessly within his area of the business, taking on every challenge that I, and the business, have thrown at him.

“I am very proud of Rob, and his contribution to the organisation, particularly during the last challenging two years, and I am thoroughly looking forward his next chapter.”

Rob Calcraft concluded: “These challenging times in fact give us the platform to elevate our status above the competition, with our work ethic, infrastructure and innovative service models providing the right ingredients to cement relationships and provide sustainable growth of both our sales and service models.

“Driven by our expert employees, this growth enhances our reputation in the market, with development of our internal training and development programmes now being key priorities as we move forward.”